Privacy Policy

This Privacy Policy describes how Alting AI ("We", "Us", or "Our") collects, uses, and discloses your information when you use our website or services. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you sign up for an account, we collect personal information such as your name, email address, profile picture, and/or phone number. We may also collect other information such as your IP address, location, and device information. We may use cookies and other tracking technologies to collect information about your use of our website or services. You can disable cookies using the Cookie Consent option at the bottom of the page, but this may affect your experience on our website.

If you add payment information to your account, we may collect payment information such as your credit card number, billing address, and other payment details. We use third-party payment processors to process payments, and we do not store your payment information on our servers.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To setup and maintain your account
• To improve our website and services
• For billing and payment processing
• To communicate with you about your account or our services

3. How We Share Your Information

We do not share your personal information with third parties except for certain service providers including analytics services (like Google Analytics). These third parties only have access to your information as necessary to perform their functions and are not permitted to use it for other purposes.

These third parties only have access to your information as necessary to perform their functions and are not permitted to use it for other purposes. We ensure that all our third-party service providers are GDPR compliant and have appropriate data processing agreements in place.

AI model providers generally store prompt data transiently or not at all. See table below for more information about each provider.

4. User Rights and Choices

You can access, update, or delete your personal information by logging into your account and editing your profile. If you wish to delete your account, go to your account settings and click the "Delete Account" button under the "Security" section. Please note that deleting your account will permanently delete all your data and cannot be undone.

In addition to the rights already mentioned, you have the following rights under GDPR:

• Right to withdraw consent: Where we rely on consent as the legal basis for processing (such as for non-essential cookies or marketing communications), you can withdraw this consent at any time. You can do this for cookies by accessing the Cookie Consent via the link at the bottom of our website.
• Right to data portability: You can request a copy of your data in a structured, commonly used, machine-readable format.
• Right to restrict processing: You can request that we limit the way we use your personal data in certain circumstances.
• Right to object to processing: You can object to our processing of your personal data in certain circumstances.

To exercise these rights, please contact us at support@alting.ai. We will respond to your request within one month.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website or services. To manage your cookie preferences, we use Cookiebot, a consent management platform that allows you to control which cookies are set on your device. When you first visit our website, you will be presented with a cookie banner that allows you to accept or reject different categories of cookies. You can change your cookie preferences at any time by clicking on the "Cookie Settings" link at the bottom of our website. We use the following types of cookies:

1. Necessary cookies: These are essential for the website to function properly and cannot be switched off.
2. Preference cookies: These remember your settings and choices to enhance your experience.
3. Statistics cookies: These help us understand how visitors interact with the website by collecting and reporting information anonymously.
4. Marketing cookies: These are used to track visitors across websites to enable us to display relevant advertisements.

You have the right to opt-out of all non-essential cookies. Please note that opting out of certain cookies may affect your experience on our website and limit some functionalities.

6. Data Transfers

We do not transfer your personal information internationally. Your information is stored on servers located in the European Union.

While we store your information on servers located in the European Union, some of our third-party service providers may transfer data outside the EU.

7. Policy Towards Children

Our website and services are not directed to children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information from our servers.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through a prominent notice on our website or by email, and we will update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at support@alting.ai or in our Discord server.

10. Termination

We reserve the right to terminate or suspend your account at any time without prior notice if we believe you have violated our Terms of Service. If your account is terminated, you will lose access to our website and services.

Upon termination, all rights and obligations of the parties under this Privacy Policy will be extinguished, except for those rights and obligations that by their nature should survive termination, including but not limited to the rights of the parties to use or disclose information that was obtained before termination.